Web conferencing has made big waves in recent years. With the help of web conferencing, meetings, consultations, collaborations, discussions, orientations and other business matters can be conducted even if the participants are geographically far away from each other.
Web conferencing offers several features that make all this possible. Submit, file, application and even desktop sharing are possible. Instant messaging, polls, surveys, recording and playback of conferences are also easily possible. VoIP is another feature that is present in almost all web conferencing programs.
VoIP stands for Voice over Internet Protocol. This is the approach of transmitting analog audio signals over the Internet. Analog signals are converted into digital information so that they can be transmitted over an Internet connection. VoIP can turn a simple internet connection into a method to make completely free phone calls.
VoIP allows users to make phone calls from any location with a broadband connection. There are also providers of VoIP softphones. A softphone is a client software that downloads the VoIP service to the desktop or laptop. It displays a user interface on the screen that looks like a traditional telephone. A microphone or headset is required to make a call through the softphone.
Adding VoIP to Web conferencing is similar to merging data and audio into a simpler system. But there are some doubters about the effectiveness of VoIP in web conferencing.
There are advantages and disadvantages to using VoIP. VoIP dramatically reduces the cost of voice minutes. The inclusion of audio and voice in web conferencing increases the effectiveness of the sessions. VoIP setup requirements are also minimal, such as a desktop computer, a broadband connection, and a communications headset or other audio input device.
Before the introduction of VoIP web conferencing, businesses and organizations were paying a lot of money for worldwide calls over landline connections. However, with VoIP, businesses can save thousands of dollars each year. By using a telephone adapter (ATA), VoIP technology can be used anywhere. Users simply need to connect their phone adapter to a broadband connection to use it.
Two people are not the only ones who can talk over the phone line. With VoIP, it is possible to set up a conference for the entire team in real time. Multiple calls can be made over a single line. VoIP also has various features such as caller ID, contact lists, voicemail, etc.
Meanwhile, there are people who doubt the use of VoIP in web conferencing. Voice quality is one of the biggest problems when using VoIP. The biggest problem is echo, especially when participants use speakers and microphones instead of headsets.
Another consideration is that VoIP depends on electricity or power outlets. With regular phones, the phone will still work if the power goes out. With VoIP, no power means the phone won’t work. Since VoIP also uses the computer system and the Internet, it is vulnerable to worms, viruses and even hacker attacks. To solve this problem, VoIP developers and providers are already working on VoIP encryption.
In the worst case scenario, a computer crashes in the middle of a call, which also means the phone doesn’t work. The VoIP phone system is based entirely on desktop computers and the broadband connection.
VoIP and web conferencing are still very young and developing innovations. There is still room for improvement to further enhance the effectiveness of VoIP. Similar to other emerging technologies, the beginning is always the tricky part. VoIP providers still face many challenges to improve the services they use.